What makes PeoplePointHR unique from our competitors? Our core values and our dedicated team of experienced HR professionals.

Our Customer Service Charter

We pride ourselves on providing exceptional customer service and support. Our customer service charter provides the minimum standards that all of our clients can expect to receive when choosing PeoplePointHR.

About Us

PeoplePointHR are a team of HR professionals and employment law experts who are passionate about creating the right people solutions in your business so that you can spend more time on your business.

Based in the North West, PeoplePointHR supports businesses large and small right across the country. Services range from a full HR outsource solution to a simple remote helpline service and a range of tailored solutions that fall anywhere in between.

Wendy Choyce

FCIPD - Director

With over 30 years HR experience specialising in training and business coaching, Wendy’ s passion for developing people to bring about business success led her to found Choyce People, and later PeoplePointHR.

Our service standards

  • Commitment to Quality Deliver quality services with courtesy, sensitivity and efficiency, fostering a climate of mutual respect between PeoplePointHR and our clients.
  • Efficiency Take a proactive approach in providing information and advice that is clear, timely and accurate.
  • Equality Ensure the rights to equal treatment established by equality legislation are adhered too.
  • Data Protection Treat all your personal information as private and confidential and ensure the safety and security of such information.
  • Complaints Procedure Ensure that all complaints are dealt with objectively in a consistent, open and fair manner.

The importance of HR

Some might say that when developing a business, sales, marketing and finance are the first three essential services. We say that people services are definitely up there too. Cash flow is king but what generates the cash flow if not the people in your business?

Why businesses need to focus on good HR management

Having an HR partner on board who is aware of up to date employment law and recent legislation is a real asset for your business. Knowing how to manage employees correctly avoids difficult situations and costly employment tribunals.

As the law changes so frequently, the smallest mistake could put your business at risk. PeoplePointHR takes that worry away and keeps your business up to date and fully compliant with employment law.

  • Dedicated Support Provide you with a dedicated account manager who will work to understand your business and will act as your point of contact for all enquiries.
  • One Call Away Answer the phone within 3 rings and where possible deal with your enquiry within one phone call.
  • We’ll Always Reply Reply to all emails and online enquiries within 24 hours, even on weekends and public holidays
  • Understanding Your Needs Listen carefully to your questions, enquiries or problems and provide appropriate solutions.
  • We Won’t Ignore Complaints Acknowledge your complaint within 2 working days and reply to all complaints within seven working days.

Get in touch for an HR health check

Whether you employ one person or several hundred, there are significant benefits to be gained from an independent HR health check: Increased productivity Reduced costs associated with employing and developing staff Handle poor performance Review your policies to ensure that you are in line with current legislation

Ten good reasons you need to have an HR health check

  1. You need help with developing a business plan
  2. You are having difficulty getting your employees to understand your business objectives
  3. You and your business are going through a significant amount of growth or change
  4. You are concerned as to whether your business is compliant with employment legislation
  5. You have out of date contracts, job descriptions or personnel files
  6. You or your managers need some help with managing poor performers
  7. There is a high level of absenteeism or staff turnover in your work force
  8. There is no performance management or staff appraisal programme in place
  9. You feel your employees could be more engaged and better developed
  10. It has been a while since any of your staff received any form of training

FREE HR Advice for Businesses

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